Series 1: Pacific Bell and GTE's Community Education Program for Called ID Blocking, 1995-1997

General note:

Published

Note:

Contents:
- Background article by Beth Givens on the consumer education program: "Caller 10: The Case for Consumer Education"
- Pacific Bell and GTE's Community Education Program for Caller ID Blocking, Trainer's Handbook, by Program Administrator Heath & Associates
- Testimony by both Beth Givens (PRC) and Michael Shames (UCAN) before the California Public Utilities Commission Administrative and educational documents by Pacific Bell and GTE
- VCRs: (I) Project overview, by Heath & Associates and (2) video of press conference aimed at Chinese consumers, June 1996
- Consumer education materials of phone companies and several California organizations:
- Domestic violence shelter education program, by Heath & Assoc.
- Caller ID blocking options media kit, by Pacific Bell Caller ID privacy guides in 5 languages by Privacy Rights Clearinghouse: "Caller ID and My Privacy: "What Do I Need to Know?". English, Spanish, Vietnamese, Chinese, Korean.
- Guide by Police Activities League, "Learn about Caller JD blocking from Captain 9-1-1".
- 2 guides by Support Center for Nonprofit Management, "Your Phone, Your Privacy, Your Choice".
- "Caller 10 and Your Privacy", guides and training materials by Consumer Action. Multiple languages.
- Final Report, May 20, 2997, by Heath & Associates for Pacific Bell/GTE Community Education Program for Caller ID Blocking

Contents

Using These Materials